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Last Updated: January 19, 2026

Privacy Policy

Introduction

GetSafe 360 AI Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website analysis and optimization services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you create an account
  • Payment and billing information for subscription services
  • Website URLs that you submit for analysis
  • Communications you send to our support team

Automatically Collected Information

When you use our services, we automatically collect:

  • Log data including IP address, browser type, and operating system
  • Usage data including features used and time spent on our platform
  • Cookies and similar tracking technologies to enhance your experience

Website Analysis Data

When you analyze a website, we collect:

  • Technical data from the analyzed website (HTML, CSS, scripts)
  • Performance metrics and accessibility scores
  • SEO and security assessment results

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our AI-powered website optimization services
  • Process your payments and manage your subscription
  • Send you technical notices, updates, and support messages
  • Respond to your requests, questions, and feedback
  • Monitor and analyze usage patterns to improve our AI models
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service

Information Sharing and Disclosure

We share your information only in the following circumstances:

Service Providers

We share data with trusted third-party service providers who assist us in operating our platform, including:

  • Payment processors (Stripe) for subscription billing
  • Cloud hosting providers for data storage and processing
  • Authentication services (Clerk) for secure account management
  • Analytics tools to understand service usage

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share information for any other purpose with your explicit consent.

Security Practices

We implement industry-standard security measures to protect your information:

  • Data encryption in transit using TLS/SSL protocols
  • Encrypted storage of sensitive personal and payment information
  • Regular security assessments and vulnerability testing
  • Access controls limiting employee access to personal data
  • Secure authentication using industry-leading providers
  • Regular backups and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information is retained while your account is active
  • Website analysis data is retained for 12 months to enable historical comparisons
  • Payment records are retained for 7 years to comply with tax regulations
  • Upon account deletion, personal data is anonymized or deleted within 30 days

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, please contact us at privacy@getsafe360.ai. We will respond within 30 days.

GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), we process your data based on the following legal grounds:

  • Contract: Performance of our service agreement with you
  • Consent: Where you have given explicit consent
  • Legitimate Interests: For fraud prevention and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses.

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze how you use our services
  • Prevent fraudulent activity and improve security

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@getsafe360.ai

GetSafe 360 AI Limited

For written correspondence, please use the contact form on our website.